What’s New in Museums
Kickstarting Visitor Experience Training
Visitors’ touchpoints with the museum include everything from reading a social media post, to finding fully stocked supplies in the bathrooms, to hearing “thanks for coming to play today” on their way out the door, so developing a visitor experience mindset is important for all staff, regardless of position description.
Refreshing a Gallery with New Components (pt. 2 of 2)
It was crucial that the new components of this expansion fit the vision, look and feel of the existing gallery and the museum. As we developed the interpretive plan, the museum’s values, goals, mission, and vision served as filters and guideposts to make sure that the added components would support and strengthen the visitor experience.
Refreshing a Gallery with New Components
Keeping up your children’s museum’s visitor experience means keeping up your exhibits. Your goals might include a commitment to new offerings, with changing programming and periodically adding new and interesting exhibit components to their existing exhibits.
Making Your Visitor Your #1 Priority
Ultimately a new children’s museum will be judged by what its visitors experience, what they perceive, and what they share with others. Community-wide assessment of a new children’s museum’s success comes out of the perceptions of those who visit and even those who hear about it secondhand.